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Mission Statement
itSMF USA Austin's Mission is to enable Central Texas organizations to achieve measurable, operational excellence by introducing, delivering, promoting, and sharing IT Service Management global best practices on an ongoing basis.
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Tuesday, August 19, 2008
2:00pm - 4:30pm
"'Who Made The @#$%* Change?' Is Only Funny If You Know The Answer"
Presented by Joey Valentine, Ecora Systems
